Back at Day 1 (or maybe even before) we wanted to help small business to get back in business after they were shut providing them with an e-commerce platform, so they could trade safely and responsibly and where their processes and procedures would be automated.
We didn't want to help with one site at a time but instead in a way that would be more efficient and to have a more significant impact for many small business that were negotiating online e-commerce for the first time - simply and quickly.
There are a couple of criteria we have in mind when we are building Click and Collection:
- We want to empower small business to have their own independent online business.
- We want bricks and mortar businesses with no technical skills to be able to take orders online in 30 mins from when they start to set up.
- Click and Collection should be simple to use from both business and consumer perspective. No app to download.
- The revenue these independent businesses create should be part of their local economy.
- The fees we charge should be affordable and not a barrier to entry for any business.
- Each business that uses Click and Collection should have access to all features no matter what plan they choose to subscribe to. There seems to be a democracy in this approach!
- We want to make things simple. But it can be hard to make things simple!